Privacy Policy

1. Introduction

Vopify is operated by Bountycode Software Ltd. ("we," "us," or "our"), a company registered in Toronto, Ontario, Canada. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at vopify.io and our payee verification services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password (stored in hashed form). You may also provide a company name and other optional profile details.

Verification Data: When you submit a verification request, we collect the data necessary to perform the check. This may include the beneficiary's name, IBAN, account number, sort code, IFSC code, bank code, or Alipay ID, depending on the payment network. This data is transmitted to our third-party verification providers to process the check and is not retained longer than necessary to deliver the result and maintain an audit log.

Payment Information: When you purchase credits, your payment is processed by our third-party payment processor. We do not store your full credit card number or payment credentials. We retain transaction records including the amount, date, credit quantity, and payment status.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, verification request timestamps, IP addresses, browser type, and device information.

Contact Data: If you submit a contact request, we collect the name, email address, and message content you provide.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including processing your verification requests and managing your credit balance.
• Process payments and issue invoices.
• Communicate with you about your account, respond to inquiries, and provide customer support.
• Monitor usage patterns to improve the Service's reliability, performance, and user experience.
• Detect and prevent fraud, abuse, and unauthorized access.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information to third parties.

4. How We Share Your Information

We share your information only in the following circumstances:

Verification Providers: To perform payee verification checks, we transmit the relevant beneficiary data (such as name and account identifiers) to our third-party verification network providers. These providers process the data solely to return a verification result and are contractually obligated to protect it.

Payment Processors: Your payment information is handled by our third-party payment processor to facilitate credit purchases and subscription billing.

Infrastructure Providers: We use third-party cloud infrastructure and database services to host and operate the Service. Your data is stored on servers managed by these providers.

Legal Requirements: We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, or protect the safety of our users or the public.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Verification logs are retained for a reasonable period to support audit, dispute resolution, and compliance requirements. If you delete your account, we will remove your personal information within 30 days, except where we are required by law to retain it.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. These include encryption in transit (TLS), hashed password storage, role-based access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use essential cookies to manage your authentication session and maintain your preferences. We do not use third-party advertising cookies. We may use analytics tools to collect anonymized usage data to help us improve the Service.

8. International Data Transfers

Your information may be processed and stored in jurisdictions outside of your country of residence, including Canada and other countries where our infrastructure providers and verification partners operate. By using the Service, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your home jurisdiction.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your information.
• Receive a copy of your data in a portable format.

To exercise any of these rights, please contact us at the address below. We will respond to your request within 30 days.

10. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes, we will notify you by email or by posting a prominent notice on the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: